Order Cancellation
Customers may cancel an order before shipping by contacting us as soon as possible. Once an order has shipped, cancellation may no longer be available and return procedures will apply instead.
Policies
Refund Policy
Our return and refund process is built to protect the customer while keeping the condition of each vehicle and part clear from dispatch to delivery.
Returns
Returns must be requested promptly after delivery. Items must be in the same condition as received, unused where applicable, and returned with all original parts and documentation.
Non-Returnable Items
- Custom ordered or personalized products
- Items showing misuse, damage after delivery, or unauthorized modification
- Products returned without prior approval
Inspection And Refund Timing
Approved returns are inspected once received. If the return is accepted, refunds are issued back to the original payment method. Processing time depends on the financial institution used for payment.
Need Help?
Phone: +1 (602) 874-0409
Email: sales@kryptexgolfcarts.com