FREQUENTLY ASKED QUESTIONS

What should I do if I want to order?

Kryptex Golf Carts website is built user friendly to ease that everyone with or without the knowledge of how to shop online. Easily browse products from the showroom tab, select available products nd at to cart, then proceed to checkout to input your informations on delivery and finally proceed to the payment page where you will select the payment method you want to use from the available payment methods we accept.

Can I order by phone?

Yes just call our customer service through 623-383-7674. bare in mind the golf cart you are interested in which you have seen available on our website.

What is the Make, Model and Year of My Golf Cart?

EZ-GO TXT, RXV Golf Cart Serial Number Location EZGO RXV -The serial number on an EZGO RXV is most often found on the steering column and on the frame behind the left front wheel. Newer EZGO TXT - The serial number on an EZGO TXT is most often found under the seat towards the back of the cart on the frame rail, you can lift the black plastic flap to help see it better. Older EZGO TXT - The serial number on an EZGO TXT is most often found in the passengers side dash on an aluminum plate, it will show manufacturer code and serial number. Club Car Serial Number Location Club Car Carryall & Club Car DS - The serial number is located at the top of the floor mat, in the center of the cart, look for the aluminum strip holding the floor mat down under the edge of the dash. There is normally a barcode and serial number. i.e. AG95........ in this example AG is the prefix of the cart model and 95 is your year. Club Car Precedent & Club Car Onward -The serial number is located in the passengers side dash or just below the dash on the inside facing the center of the cart. Look just above the passengers toes to the right. i.e. PR04........ in this example PR is the prefix of the cart model and 04 is your year.

Why did I receive a cancellation / out of stock notification after I successfully placed an order?

We receive orders everyday both online and offline. always call to check if the golfcart you which to purchase online is available or not. We always update our websites every day in the morning and evening.

How to Perform Electric Golf Cart Service and Maintenance  

Electric Golf Cart Maintenance & Service - EZ-GO & Club Car Golf Carts Unlimited recommends regular preventive maintenance to preserve the life of your golf cart batteries. Your electric golf car is designed and built to deliver years of worry-free driving pleasure. Don't Neglect the Batteries Take the following steps to avoid damage and maximize the life of your batteries: Charge the batteries regularly. Never leave batteries discharged for long periods of time. Charge the batteries before adding water, unless the electrolyte level is below the top of the plates. In that case, add just enough water to cover the plates. Then charge the batteries and check the level again. Never charge the batteries when the plates are exposed above the electrolyte level. To maximize the life of your batteries, add only distilled water. Do not overfill the batteries. Fully tighten the battery caps to prevent electrolyte leakage. Make sure the battery hold-downs are tight enough so that the batteries do not move while the vehicle is in motion. Do not over tighten, as this can cause the battery case to crack or buckle. Inspect the terminal connections regularly to ensure that they are clean and tight. Replace any worn insulation or frayed wires. Keep the batteries clean and free of corrosion.

I want to cancel my order?

To cancel, either give us a call, or email us. you can aswell cancel your order yourself through your account which you created on our website freely.

What forms of payment does the shop have?

We accept ACH Bank Transfers and crypto currencies.

How can I change my payment method for an order?

Just write us on email or via the livechat button located at the bottom right of the website.

Card payment error?

For any card payment errors, we will verify on our end if its our card provider. but if not, you will have to contact your bank to authorize payment.

My golf cart battery charger is not working, what should I do? 

Lift up your golf cart seat to locate the battery compartment. Count the number of holes on a battery Usually 3, 4 or 6 holes Multiply the number of holes by 2 to determine the golf cart battery voltage Each hole/cell is equal to 2 volts Multiply the golf cart battery voltage by the total number of golf cart batteries 36 VOLT GOLF CART EXAMPLE (6V BATTERIES): 3 holes X 2 volts = 6-volt battery 6-volt battery X 6 total batteries = 36-volt system 48 VOLT GOLF CART EXAMPLE (8V BATTERIES): 4 holes X 2 volts = 8-volt battery 8-volt battery X 6 total batteries = 48-volt system 48 VOLT GOLF CART EXAMPLE (12V BATTERIES): 6 holes X 2 volts = 12-volt battery 12-volt battery X 4 total batteries = 48-volt system

How long do golf cart batteries last?

Top tier golf cart batteries when properly maintained, generally will last approximately 4-6 years. Other type golf cart batteries usually last 6 to 24 months.

Can I use jumper cables from my car to jump start my golf cart batteries? 

No. Using a car to jump deep cycle golf cart batteries can damage them.  

Can I use a 36-volt charger on a 48-volt golf cart?

No. You must match volts to volts. A 36V cart requires a 36 volt charger. A 48V cart requires a 48 volt charger. You can burn up your batteries if you do not charge with the proper voltage.

​​​​​​​Will the golf cart charger automatically stop charging once the batteries are fully charged?

Yes. All automatic chargers are designed to charge your batteries until they are fully charged and then stop charging. You do not need to manually shut off the charger or worry about overcharging your batteries.

Can I just replace my golf cart batteries with regular car batteries?

No. Regular car batteries are not made to be discharged as much as deep cycle golf cart batteries. So, you don't want to use regular car batteries on your golf cart.

Should I buy repurposed, refurbished or rebuilt batteries?

No, it is recommended that you buy new deep cycle batteries.

How long does it take to charge a golf cart?

The quick answer is it depends. It depends on three factors,

1) the quality of your batteries, 2) how discharged your batteries are and 3) the quality of your charger.

The water in my batteries is boiling while charging: Why?

A couple of factors can go into this: You may have too much water in the batteries (the water level should be approximately ¼ inch above the lead plates). You may also have a battery or two that is old, dead, or failing, which could also be causing the charger to boil the rest of the batteries to get them all fully charged. We would recommend checking all your batteries/connections.

Do batteries self-discharge when not in use?

All batteries, regardless of their chemistry, self-discharge. The rate of self-discharge depends on the type of battery, the age of the battery, and the storage temperature the batteries are exposed to.